Privacy Policy

1. Privacy at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below this text.

Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice on this website.

How do we collect your data?
Your data is collected, in part, when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you access our website.

What do we use your data for?
Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. For this and any other questions regarding data protection, you may contact us at any time at the address provided in the legal notice. Furthermore, you have the right to file a complaint with the competent supervisory authority.
In addition, you have the right to request that the processing of your personal data be restricted under certain circumstances. For more details, please refer to the Privacy Policy under “Right to Restriction of Processing.”

Analytics Tools and Third-Party Tools
When you visit our website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using cookies and so-called analytics tools. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.
You have the right to object to this analysis. We will inform you of your options for objecting in this Privacy Policy.

Hosting und Content Delivery Networks (CDN)

External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the Hoster’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website visits, and other data generated through a website.

The use of the hosting provider is for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of ensuring the secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).

Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

We use the following web hosting provider:

ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
68 Hauptstraße | D-02742 Friedersdorf

Execution of a Data Processing Agreement
To ensure that data is processed in compliance with data protection regulations, we have entered into a data processing agreement with our hosting provider.

2. General Information and Mandatory Disclosures

Privacy Policy
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note on the Data Controller
The entity responsible for data processing on this website is:

haventraum
Bianca Bütecke
42 Kormoranweg
27639 Wurster, North Sea Coast
Phone: +49 4741 18 123 42
Email: moin@haventraum.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. You can find the specific legal basis on which processing is based in this Privacy Policy. If you object, we will no longer process the personal data in question, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims (objection under Article 21(1) of the GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for the purposes of direct marketing (objection pursuant to Art. 21(2) of the GDPR).

Right to File a Complaint with the Competent Regulatory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability
You have the right to have data that we process automatically based on your consent or to fulfill a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will be done only to the extent that it is technically feasible.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential information—such as orders or inquiries that you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.
If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Access, Blocking, Deletion, and Correction
In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as, where applicable, the right to have this data corrected, blocked, or deleted. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Right to Restriction of Processing
You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address listed in the legal notice. The right to restrict processing applies in the following cases:
If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification process, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of having the data deleted.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being erased.
If you have filed an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be conducted. As long as it has not yet been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data—apart from its storage—may be processed only with your consent or for the purpose of asserting, exercise, or defense of legal claims; to protect the rights of another natural or legal person; or for reasons of a substantial public interest of the European Union or a Member State.

Objection to Promotional Emails
We hereby object to the use of contact information published in accordance with the legal requirement to provide a site notice for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

3. Data Collection on Our Website

Cookies
Some of these web pages use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.
Cookies that are necessary for carrying out the electronic communication process or for providing certain functions you have requested (e.g., the shopping cart function) are stored pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. To the extent that other cookies (e.g., cookies used to analyze your browsing behavior) are stored, these are addressed separately in this Privacy Policy.

Server Log Files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the connecting computer
• Time of the server request
This data is not combined with data from other sources.
This data is collected pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that its website functions properly and is optimized—to this end, server log files must be collected.

Contact Form
If you submit inquiries to us via the contact form, we will store the information you provide in the inquiry form—including the contact information you enter there—for the purpose of processing your inquiry and in case we have any follow-up questions. We will not share this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing operations carried out up until the withdrawal of consent remains unaffected by the withdrawal.
The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

Inquiries by email, phone, or fax
If you contact us by email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
This data is processed on the basis of Article 6(1)(b) of the GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of precontractual measures. In all other cases, the processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in effectively processing the inquiries directed to us.
The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular, statutory retention periods—remain unaffected.

Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only to the extent necessary for the establishment, content, or modification of the legal relationship (master data). This is done on the basis of Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or precontractual measures. We collect, process, and use personal data regarding the use of our website (usage data) only to the extent necessary to enable the user to access the service or to bill the user for it.
The customer data collected will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transmission Upon Conclusion of a Contract for Services and Digital Content
We disclose personal data to third parties only when necessary for the fulfillment of the contract, such as to the financial institution responsible for processing payments.
Your data will not be disclosed further, or will only be disclosed if you have expressly consented to such disclosure. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.
The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the purpose of fulfilling a contract or taking steps prior to entering into a contract.

Use of Cookiebot
Cookiebot is an online service that helps us ensure the use of cookies and online tracking complies with data protection regulations. When using the web service provided by Cybot A/S (Havnegade 39, 1058 Copenhagen, Denmark), your browser transmits personal data to the aforementioned company. The legal basis for data processing is Article 6(1)(f) of the GDPR. The legitimate interest lies in ensuring the website functions properly. The data is deleted as soon as the purpose for which it was collected has been fulfilled. For more information on how the transferred data is handled, please see the privacy policy at cookiebot.com: www.cookiebot.com/de/privacy-policy/ . You can prevent cookiebot.com from collecting and processing your data by disabling script execution in your browser or by installing a script blocker in your browser (you can find one, for example, at www.noscript.net or www.ghostery.com). You have the right to change or withdraw your consent at any time.

4. Analytics Tools and Advertising

Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is typically transmitted to a Google server in the United States and stored there.
The storage of Google Analytics cookies and the use of this analytics tool are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization
We have enabled the IP anonymization feature on this website. As a result, Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.

Browser Plugin
You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to fully use all the features of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as prevent Google from processing this data, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

Objection to Data Collection
You can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set to prevent your data from being collected during future visits to this website: Disable Google Analytics.
For more information on how Google Analytics handles user data, please see Google's Privacy Policy: support.google.com/analytics/answer/6004245.

Order Processing
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities regarding the use of Google Analytics.

Demographic Characteristics in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows for the creation of reports that provide information about the age, gender, and interests of site visitors. This data is derived from Google’s interest-based advertising as well as from visitor data provided by third parties. This data cannot be associated with any specific individual. You can disable this feature at any time via the ad settings in your Google Account, or generally prevent Google Analytics from collecting your data as described in the section “Objecting to Data Collection.”

Retention period
Data stored by Google at the user and event levels that is linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android Advertising ID) is anonymized or deleted after 14 months. For more details, please see the following link: support.google.com/analytics/answer/7667196

5. Newsletter

Newsletter Information
If you would like to subscribe to the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No other data is collected, or it is collected only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.
The processing of the data entered in the newsletter sign-up form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time—for example, by clicking the “Unsubscribe” link in the newsletter. The lawfulness of any data processing that has already taken place remains unaffected by this revocation.
We will store the data you have provided to us for the purpose of subscribing to the newsletter until you unsubscribe, at which point it will be deleted. Data stored by us for other purposes remains unaffected by this.

6. Plugins and Tools

Google Maps
We integrate maps from the “Google Maps” service provided by Google. The data processed may include, in particular, users’ IP addresses and location data; however, this data is not collected without their consent (which is typically provided through the settings on their mobile devices); Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Website: https://cloud.google.com/maps-platform
Privacy Policy: https://policies.google.com/privacy
Option to Opt Out: Opt-Out Plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Settings for displaying ads: https://adssettings.google.com/authenticated.